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617-552-4357 (2-HELP)

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Support Hours

Regular Hours: Mon - Fri 8:30am - 6pm

Back-to-School Extended Hours 8/16 - 9/12:

Monday - Friday 8:30am - 8pm
Saturday - Sunday 9am - 5pm

Walk-In Help Desk

The Walk-In Help Desk provides assistance to users needing technology help with their computer's software, networking, virus removal, computer rebuild/reimage, and other such issues.

O'Neill 3rd floor
617-552-8916
Hours
  • Regular Hours: Monday-Friday听 9am-5pm
    (including password resets & DUO changes)

  • Extended Weekday Hours: 5pm - 9pm
    (for printing support & limited general technology questions)

Technology Consultants

TCs are assigned to buildings or groups of departments, allowing them to develop relationships with faculty & staff in their area, while reporting to a central management team.

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Traveling?

Learn about support and steps you should take to ensure you have a smooth trip.

Travel Support

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